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Refund Policy

1. Scope

This Refund Policy applies to all services provided by Vixspace India Private Limited (“Vixspace,” “we,” “us,” or “our”). This policy outlines the conditions under which refunds may be issued for our services.

2. Refund Eligibility

  • Unused Services: Refunds may be issued for unused services if requested within [number] days of purchase.
  • Service Disruption: Refunds may be issued if our services are disrupted or unavailable for an extended period due to technical issues on our end.

3. Refund Process

To request a refund, please contact us at [email protected] with your request and relevant details. We will review your request and notify you of the decision.

4. Refund Method

Refunds will be issued using the original payment method. Please allow [number] days for the refund to be processed.

5. Non-Refundable Services

  • Custom Services: Services that are customized or tailored to your specific requirements may not be eligible for refunds.
  • Third-Party Services: Refunds for third-party services or products will be subject to the refund policies of the respective third parties.

6. Chargebacks

If you initiate a chargeback with your bank or credit card company without contacting us first, you may be subject to additional fees and penalties.

7. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

8. Contact Us

If you have any questions about this Refund Policy, please contact us at [email protected].

This Refund Policy was last updated on 04.03.2024